Progress Energy  
 
Contact Us
Progress Energy Carolinas Customers
Residential




Phone customer service
(919) 508-5400 - Raleigh
(800) 452-2777 - Other
Small/Medium Business



Phone customer service
(919) 508-5400 - Raleigh
(800) 452-2777 - Other
Large Commercial / Industrial / Government


Phone customer service
(919) 508-5400 - Raleigh
(800) 452-2777 - Other
Report a power outage: (800) 419-6356
Mailing address:

 
Bill Payments
Progress Energy
P.O. Box 2041
Raleigh, NC 27602-2041
General correspondence/corporate
Progress Energy
P.O. Box 1551
Raleigh, NC 27602-1551